top of page

Privacy Policy

Last updated: August 2025

The Cotswolds Day Tours Company (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
 

1. Information We Collect

We may collect and process the following information when you use our services:

  • Name, email address, and phone number (for enquiries and bookings)

  • Payment details (processed securely via third-party providers)

  • Pickup location and booking preferences

  • Any special requirements, including dietary or accessibility needs
     

2. How We Use Your Information

Your personal data is used only for purposes related to your booking, including:

  • Processing reservations and payments

  • Communicating about your tour

  • Tailoring itineraries to your preferences

  • Complying with legal or regulatory obligations

We will never sell, rent, or share your data with third parties for marketing purposes.

​

3. Data Storage & Security

  • Personal data is stored securely and accessed only by authorised staff.

  • We use industry-standard safeguards to protect against loss, misuse, or unauthorised access.

  • Payment information is processed by trusted third-party providers and is not stored by us.

​

4. Your Rights

Under GDPR, you have the following rights:

  • The right to access the personal data we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of your data (subject to legal or contractual obligations)

  • The right to restrict or object to processing

  • The right to data portability

To exercise any of these rights, please contact us at info@cotswoldsdaytours.co.uk.

​

5. Data Retention

We retain booking-related information only as long as necessary to provide services, meet legal obligations, or resolve disputes. Typically, booking data is retained for a maximum of 6 years in line with UK tax and accounting requirements.

​

6. Cookies & Website Analytics

Our website may use cookies or analytics tools to improve user experience. These do not collect personally identifiable information without your consent. You can disable cookies in your browser settings at any time.

​

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

​

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. Updates will be posted on this page.

​

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

📧 Email: info@cotswoldsdaytours.co.uk
📞 Phone: +44 (0)7982 624231

​

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

bottom of page